Let’s see their detailed reviews.
#1) ServiceNow ITSM
ServiceNow has been a pacesetter within the ITSM marketplace for 5 consecutive years consistent with Gartner’s Magic Quadrant for IT Service Management Tool.
ServiceNow’s ITSM product includes IT asset management functionality that covers both hardware and software assets and allows managing asset life cycles, tracking assets’ worth, efficiently optimizing the utilization of asset inventory, etc.
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ServiceNow also offers a further product called ServiceNow Asset Management that gives an extended functionality set for ITAM.
#2) Nifty
Nifty Pricing:
Starter: $39 per month
Pro: $79 per month
Business: $124 per month
Enterprise: Contact them to urge a quote.
All Plans Include:
Unlimited active projects
Unlimited guests & clients
Discussions
Milestones
Docs & files
Team chat
Portfolios
Overviews
Workloads
Time tracking & reporting
iOS, Android, and Desktop apps
Google single sign-on (SSO)
Open API
Nifty may be a collaboration hub that gives visual project management that helps IT teams have a transparent overview of their workflows.
Nifty accels at longer-term implementations that are driven by a schedule, also as nimble workflows like ticket management which will be automated and measured after the very fact. Whether you’re looking to manage a process or speed up resolutions, Nifty is that the tool that your team will unite around.
Features:
Project Milestones update supported key task completion to reflect the progress of an initiative.
Cross-portfolio reporting to ingest all roadmaps at large.
Task Tags and Custom Fields standardize information across the account for meaningful scalability.
Milestone and Task reports downloadable as .CSV or .PDF.
Project document creation and file storage to stay contracts, scopes, and knowledge filed in relevant places.
#3) monday.com
monday.com Pricing: It offers a free trial. There are four other pricing plans also i.e. Basic ($39 per month), Standard ($49 per month), Pro ($79 per month), and Enterprise (Get a quote). of these prices are for annual billing and for five users.
monday.com provides collaborative software for managing your IT operations. it’s functionalities for project management, helpdesk, procurement, and asset management. you’ll monitor your digital and physical assets. it’ll allow you to customize the views and notifications seamlessly.
With the assistance of the mobile app, you’ll monitor and update on the go. it’ll provide a transparent overview of labor and projects through the dashboard.
Features:
monday.com has functionalities for streamlining and executing the requests. you’ll be ready to automate your support processes.
It provides the project management features which will allow you to plan, track, and collaborate.
It has features for managing your acquisition process.
It provides the functionalities for collaborating in real-time with external vendors.
It is often integrated with Suite, Slack, Jira, Dropbox, etc.
Best for managing & tracking asset portfolio.
#4) Softchoice IT Asset Management
Softchoice is that the only national partner with well-established capabilities to unravel every stage of your cloud journey. additionally to their proven diary in helping enterprise organizations manage their assets, they also offer complete, holistic SAM managed services during a hybrid world.
Features:
Visibility: They take a holistic inventory of all client hardware, software, and SaaS-assets, and offer on-demand insights through their Softchoice.com portal.
Analysis & Reporting: they provide in-depth analysis of application consumption and utilization patterns; Real-time reporting on hardware and software assets & recurring reporting on all software additions, moves, and changes.
Knowledge Transfer: they supply quarterly reviews with a Licensing Specialist, with additional reviews during vendor audits; Offer the services of a Software Asset adviser.
#5) NinjaRMM
Best for: Managed service providers (MSPs), IT service businesses, and SMBs / mid-market companies with small IT departments
NinjaRMM Pricing: NinjaRMM offers a free trial of their product. Ninja is priced on a per-device basis supported by the features needed.
NinjaRMM provides powerful intuitive server management software for managed service providers (MSPs) and IT professionals. With Ninja, you get an entire set of tools to watch, manage, secure, and improve all of your network devices and Windows servers, workstations, and laptops, and macOS devices.
Features:
Get full up-to-the-minute hardware and software inventories on all of your devices.
Monitor the health and productivity of all of your Windows servers, workstations, and laptops, and macOS devices.
Monitor the health and performance of all of your routers, switches, firewalls, and other SNMP devices.
Automate OS and third-party application patching for Windows and macOS devices with granular controls over features, drivers, and security updates.
Remotely manage all of your devices without interrupting end-users through a strong suite of remote tools
Standardize the deployment, configuration, and management of devices with powerful IT automation
Directly take hold of devices with remote access
Verdict: NinjaRMM has built a strong, intuitive IT management platform that drives efficiency, reduces ticket volumes, improves ticket resolution times that IT pros like to use.
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